Phone: Feel free to call us anytime, toll-free at 1-314-754-8715. If we are busy the next best bet is trying an email as we usually have a few people answering these.
Our New Help Desk: In order to help you in the most efficient way possible, we now offer an outstanding Help Desk.
By emailing us Fastest Method at sales@aquatic-store.com or you can ask a question, make a suggestion, get any kind of help you need. Once you send an email to that address, your own customer file and ticket number will automatically be generated. Of course, we're always happy to hear from you by phone if you prefer that method. But using our new help desk will avoid any having to try and call back and it will create a paper trail of your issue, and you will typically get the fastest response.
Live Chat: Chat with us live by clicking on the orange "Live Chat" button in the top left corner of this page.
Phone:1-314-754-8715
Fax: 707-227-0291
Mail:
Jbj Nano Cubes
1805 Scherer Parkway Unit E
St. Charles, Mo 63303
